What is the first question to ask a vendor?
Ask them to run your own order files, unedited, including the messy ones. Accuracy on a curated demo file tells you nothing about accuracy on the PO your worst formatter sends every Friday.
Guide
Purchase Order Software Buying Guide
The ten questions that decide it, the red flags, and how to test accuracy on your own files before you pay anyone.
01
How orders get into your system
A customer emails a purchase order. LevelOps reads it whatever the layout, matches each line against your Shopify catalog, applies the pricing that account was promised, and writes a Shopify draft order.
02
Where it stops
Nothing ships without a person. Every order lands as a draft with the source file attached, so the last word stays with your team.
03
The measured difference
Processing goes from about six minutes an order to about one. The measured error rate is 0.5% against 3% for manual entry, which is 6x fewer, and a human still signs off. An erroneous order costs about $250 to unwind.
FAQ
Questions teams ask first
What are the red flags in a demo?
A required template, a setup phase measured in months, and an accuracy claim with no definition behind it. Ask what counts as an error, whether a wrong price counts, and whether the figure covers line matching or only text extraction.
How should we define accuracy before we compare anyone?
Decide it at the order level, not the character level. An order is correct when every line resolved to the right product at the right price for that account. By that definition the measured error rate here is 0.5% against 3% for manual entry.
How do we build the business case?
Multiply your monthly order count by the time each takes now, roughly six minutes for manual entry against roughly one when the draft is prepared. Then add the error cost, about $250 to unwind each one. Those two lines usually decide it.
Should we insist on a human review step?
Yes. Any tool confident enough to skip review is asking you to absorb the cost of its mistakes. Every order should land as a draft with the source document attached so the last word stays with your team.
What should a trial actually cost?
Little or nothing. The free plan covers your first five successful orders with no expiry, which is enough to test the only thing that matters: whether it reads your customers' documents correctly.
See it on your own orders
Book a short demo. Bring a real purchase order and we will run it live, so you judge the match and the pricing on your own data.