What is wholesale order management?
It is the end-to-end process of running a business customer's order: catalog, pricing, intake, approval, fulfillment, invoicing and the sync to accounting. On Shopify, most of these layers are native through Shopify B2B, with document automation closing the order-intake gap.
Can Shopify handle wholesale order management?
Yes, largely. Shopify B2B covers catalog, companies, price lists and payment terms natively. The main gap is document-based order intake, the email, PDF and spreadsheet orders, which LevelOps fills by turning them into priced Shopify draft orders.
Do I need separate wholesale order management software?
Most Shopify wholesalers do not. The native B2B stack already covers most of the eight layers, so you usually only need to add the intake layer with LevelOps rather than migrate to a whole separate platform.
How does it handle volume and negotiated pricing?
Pricing comes from your Shopify price lists, matched to each customer's company and tier, never from the buyer's document. The negotiated price is applied automatically on every line.
Will it sync to my accounting or ERP?
Approved orders sync to QuickBooks, Odoo and Katana MRP through LevelOps, so the same order is never entered twice. If you run another ERP, book a demo and we will confirm the fit.
How long does setup take?
Most teams process real orders within their first week. We handle setup with you, so there is no master-data project and nothing to configure on your own.
Does LevelOps replace Shopify B2B?
No. LevelOps runs on top of Shopify B2B. We use the native B2B layer for catalogs, pricing, and payment terms, and add automated intake plus ERP sync on top so your wholesale operation runs natively in Shopify.
How does it work alongside Wholesale Gorilla, SparkLayer, or Wholesale Hub?
If you already use a third-party wholesale app like SparkLayer, Wholesale Gorilla, or Wholesale Hub, LevelOps complements it. The third-party app handles the buyer-facing portal and pricing rules, while LevelOps handles inbound order intake from PDFs and emails and connects the order flow to your ERP.
Does it handle PO numbers and payment terms?
Yes. PO numbers are extracted from the source document and written into the Shopify draft order. Payment terms come from your Shopify B2B customer profile, so net terms and approval workflows stay where they already live.
What about backorders and partial fulfillment?
Backorders and partial fulfillment are managed in Shopify and your ERP, not in LevelOps. The draft order LevelOps creates is the starting point, and from there your fulfillment workflow handles allocation, splits, and shipments as usual.
Can it sync to my ERP after the order is created?
Yes. Once an order is confirmed in Shopify, it flows to your ERP through your existing integration with Katana, MRPeasy, Odoo, Business Central, or a custom integration. LevelOps focuses on intake and draft creation, and ERP sync uses your existing connector.
Is wholesale order management on Shopify only for Shopify Plus?
No. The native Shopify B2B features that LevelOps builds on are available on Shopify Plus, but the order-intake automation works for any Shopify plan that supports draft orders. Plus unlocks more catalogs, customer groups, and payment-term flexibility, but is not required.