Who is behind LevelOps?
A small Montreal team of operations and technology people. Most of us ran the processes we now automate, which is why the product starts at the inbox rather than at a dashboard.
Company
Put decades of operational expertise at your service
LevelOps pairs world-class operations management expertise with software, AI and implementation specialists to deliver tailored solutions that bring your business to the next level.
We’ve been in your shoes before
We have helped build and scale businesses to millions in annual revenue with the right tech stack and processes
Maxime Lavoie
CEO
Maxime Lavoie, president and founder of LevelOps, has spent the last 15 years helping manufacturing and retail companies improve their operations and technologies. Maxime was Vice President of Operations at Goodfood and a supply chain consultant at Deloitte
LinkedIn profile for Maxime Lavoie
Thierry Ferland
CTO
Thierry Ferland specializes in automation and system integration. Former CTO of La Récolte, a French “farm to table” retailer, he develops technological solutions to improve the efficiency of manufacturing and retail businesses.
LinkedIn profile for Thierry Ferland
Mathieu Magri
AI Solutions Engineer
Mathieu Magri develops and fine-tunes the AI models behind product matching and document processing. That is the part of PDF to Order that has to read a purchase order it has never seen before and still find the right variant in your catalogue.
LinkedIn profile for Mathieu MagriOur process is proven, transparent & stress-free
- 01
Operational efficiency audit
- 02
Workflow system design
- 03
Custom development & implementation
- 04
Data management support & AI
We make AI rhyme with ROI
We believe in the power of AI and automation to help free your team from error-prone repetitive tasks and focus them on higher value strategic projects.
Unlock efficiency gains from Day 1
4x
Growth in e-commerce in 3 years
60%
Increase in online sales in 2024
4.8
Star rating, up from 2.5
Claim your free operational audit today
FAQ
Questions teams ask first
Where are you based?
Montreal, Quebec. We work in English and French with wholesalers and distributors across Canada, the United States and Europe.
What do you actually do?
We implement ERP and MRP systems, we build on Shopify, and we ship PDF to Order. The consulting work is what taught us where order flow breaks, and the product is the part we could turn into software.
What does your process look like?
An operational efficiency audit, then workflow and system design, then custom development and implementation, then data management support and AI. Proven, transparent, and stress free.
Do you only serve Shopify merchants?
No. PDF to Order is built for Shopify B2B, and our implementation work spans ERP and MRP systems for manufacturers and distributors beyond Shopify.
How do I start a conversation?
Book a free order flow audit. We map where the time goes, what it costs, and what is automatable, with no pitch.