What does LevelOps PDF to Order do?
The Shopify app automates the creation of draft orders from purchase emails and PDF attachments. Once installed, forward order emails to your unique LevelOps address and Shopify draft orders are generated automatically, with no templates or manual data entry required.
How do I set up the app?
Install the app from the Shopify App Store. After installation, your product catalog loads automatically, and we generate a unique forwarding email address. Forward any order email with an attachment to that address to create Shopify draft orders instantly.
How quickly can we start using the app?
You can start within minutes. Product sync typically takes 2 to 5 minutes depending on catalog size. Once synced, your unique forwarding email address becomes active immediately. You can self-onboard or request our free onboarding service for guided setup.
What file formats does the app support?
The app processes PDF, DOC and DOCX, XLS and XLSX, and CSV files. It can even read handwritten purchase orders from scanned documents. No specific template is required, because the AI parses various purchase order layouts and formats automatically.
How does it handle case packs versus individual units?
The AI reads pack descriptions like "6-Pack Case of 24" and maps them to the exact case or unit SKU in your catalog, so the ordered quantity and pack configuration land correctly on the draft order.
Can it read lot numbers, best-before dates, and buyer product codes?
Yes. It captures the line detail present on the document, including buyer product codes, and matches to your Shopify SKU. Anything it cannot resolve is flagged for a person to confirm before the order is finalized.
How does the app handle customer and pricing data?
Customers are identified by the email address on the PDF or message. If the customer does not exist in Shopify, we still create the draft order. Pricing uses your standard Shopify pricing rules or customer-specific catalogs, leveraging Shopify native features.
Is there a free trial available?
Yes. Every new store gets your first 5 orders free to test the app with real orders. Use them to confirm that parsing works correctly and to measure how much manual data entry time you can eliminate.
What are your pricing plans?
The first 5 successful orders are free, with no expiry. Pay as You Go is $50 once for 15 orders valid 12 months, Starter is $100 per month for 33 orders, and Growth is $250 per month for up to 100 orders. Annual billing saves 20 percent on Starter and Growth. Above 100 orders a month we quote rather than publish a price.
What support options do you offer?
All plans include email support in English and French with response times under 24 hours. Growth adds chat support. We also offer free onboarding assistance to help you get started.
How accurate is the product matching?
AI-powered matching is highly accurate, even with vague product descriptions or missing SKUs. The system learns from your catalog and can match products based on partial descriptions, alternative names, or contextual information. You can review draft orders before finalizing them.
Does this work with my existing Shopify workflows?
Yes. The app creates standard Shopify draft orders that work seamlessly with your existing workflows, inventory management, customer data, and pricing rules. Orders appear in your Shopify admin just like manually created draft orders.