What is field sales order automation?
It is turning the orders your reps capture in the field into Shopify orders automatically. Reps send an order sheet, spreadsheet or email, and LevelOps matches and prices each line into a Shopify draft order for the office to confirm.
Is LevelOps a field sales app?
No. LevelOps is not a mobile field sales app with a catalog. It turns the order sheets, spreadsheets and emails your reps already send into priced Shopify draft orders. For a full rep ordering app, our consulting team can help.
How do reps send orders?
However they already do, an order form, spreadsheet, PDF or email, from anywhere. No new app or login for the rep to learn.
Will the right customer pricing be applied?
Yes. Each line is priced from the customer Shopify price list, so reps never have to quote from memory or an old sheet.
Does it work for trade show orders?
Yes. Reps send the order sheet from the booth and each becomes a Shopify draft order ready to confirm when you are back.
Will orders sync to my ERP?
Yes. QuickBooks, Odoo and Katana MRP through LevelOps, so the same order is never entered twice.
What B2B order channels are common in Shopify wholesale?
Seven channels are common in B2B Shopify wholesale: email body, PDF attachment, Excel or CSV, scanned image, EDI 850, B2B portal entry, and phone. Six of these are automatable today with document-extraction tools for email, PDF, Excel and image, plus EDI tools and B2B portal software. Phone orders remain manual.
How does field order automation relate to Shopify Flow?
Shopify Flow automates actions that happen after an order exists in Shopify: fulfillment routing, tagging, customer communication, and fraud rules. Order automation sits upstream of Flow, converting the rep's order into a Shopify draft in the first place. Flow then runs on every order LevelOps creates.
Do I need Shopify B2B or Shopify Plus for field orders?
No. Document automation works on any Shopify plan that supports draft orders, including Basic. Shopify B2B, on Plus and as a standalone B2B feature, unlocks companies, price lists, and payment terms that automation will use when present, but it is not a prerequisite.
Can it apply price lists and volume discounts to rep orders?
Yes, when pricing is configured in Shopify. Every line is priced from your Shopify catalog and the correct B2B price list for the resolved customer, so volume discounts and customer-specific pricing apply automatically.
How does it affect my ERP or MRP integration?
Order automation creates the draft order in Shopify. Whatever ERP or MRP integration you already have between Shopify and Katana, MRPeasy, NetSuite, Business Central, or QuickBooks continues to work and sees the new order like any other.
What is the difference between this and a B2B portal?
A B2B portal is a self-serve interface where buyers place orders directly. Field order automation handles orders your reps capture on the buyer's behalf and send as a sheet, spreadsheet or email. Many wholesalers run both, a portal for self-serve accounts and automation for rep-captured orders.