Legal · draft
Draft, pending legal review. What the website and PDF to Order collect today. Terms of Service section 4 still governs Customer Personal Information in the product.
Legal copy on this site is supposed to come from us, not from an agent inventing a policy. The page exists so /privacy is not a 404 and so the contact form has somewhere honest to point. Treat it as a description of current practice. Do not treat it as certified compliance.
The product terms already cover Customer Personal Information in section 4 of the Terms of Service. If this page and those terms ever disagree, the terms win until a lawyer revises both.
LevelOps is a product of Obius Inc., based in Montreal, Quebec. We operate in English and French. We build PDF to Order, a Shopify app, and we implement ERP, MRP and Shopify systems for manufacturers, distributors and wholesalers.
Privacy questions go through the contact form. Say it is a privacy request.
If you only read pages, the host and our analytics tools see the request. We do not ask for your name, email or company until you type them into a form or a booking page.
The contact form and the free audit form ask for email, first name, last name, company, website and a message. Optional topic and volume fields are included with the message. That payload goes to HubSpot. Careers applications are a separate form and also go to HubSpot. Meeting bookings use HubSpot.
Customer logos on the homepage are loaded from logo.dev when we have a checked domain, or shown as a wordmark if we do not.
Merchants forward purchase orders. The app reads PDF, Excel, CSV, Word and email body text, matches lines to the Shopify catalogue, applies that account's price list, and creates a Shopify draft order with the source file attached. A person in the merchant's team reviews it before the order is sent.
The document is the merchant's customer data. We process it to provide the app. We do not use those files to market to the merchant's buyers. Shopify holds the draft order. Billing for the app runs through the Shopify App Store.
The processors that handle website or app data today. This is not a full sub-processor schedule.
We do not sell personal information. We do not ask a wholesaler's buyers to create an account with us.
Order documents stay with the merchant's Shopify store as attachments on draft orders. Website form records stay in HubSpot.
Access, correction, deletion or a data processing agreement: use the contact form and say it is a privacy question. We will route it. If you are a merchant using the app, you can also raise it in the app support flow so it is attached to the store.
If this draft is wrong about a processor or a practice, the fix is to change the page after legal review, not to leave the gap.
If you need a signed position, start from the Terms and write to us. This page will be replaced when legal review lands.
Obius Inc., Montreal. Draft of 2026-09-10.
FAQ
No. It is a draft written so the site has a public page to point at. A lawyer still has to review it before we treat it as the governing notice. Until then, Terms of Service section 4 is the signed product language for Customer Personal Information.
The host and our analytics tools. We do not ask for your name until you submit a form or book a meeting. Preview deploys are not treated as the live site.
To HubSpot. If the form cannot be delivered, the page offers to send the same message by email instead.
It reads the document you forward, matches lines to your Shopify catalogue, and writes a draft order with the source file attached. A person on your team approves before anything is final. Shopify is the system of record for that draft.
No. We do not sell contact details or order documents.
Use the contact form and say it is a privacy request. We will route it rather than leave it in a general queue.
