Clients
Two kinds of client sit on this page. Shopify B2B merchants who run PDF to Order on their own order flow, and manufacturers and distributors whose planning, inventory and procurement systems we implemented or audited. Every name here agreed to be named, every number came from the client, and where we cannot show something we say so.
Wholesalers, manufacturers and distributors who let the product read the purchase orders their customers already send. All but one of these merchants also has a case study on this site.
Taken from the case studies and project records on this site, not from a target market slide. If your industry is not here it does not mean we cannot help, it means we have not published proof in it.
The Unscented Company, a Montreal manufacturer of unscented household and personal care products, and Three Ships, a Canadian beauty brand selling into United States retail. Both cases turn on retailer purchase orders arriving in the retailer's format rather than the seller's.
Scrub Authority, a United States healthcare apparel operator at Shopify Plus scale, where about six orders in ten arrive as files attached to emails and every buyer account brings its own template and its own SKU naming.
Earth Fed Muscle and Just Thrive, both United States wholesale supplement brands. The recurring theme in this sector is a small operations team carrying a growing wholesale channel without adding headcount to it.
Slice Engineering on engineered parts, Concrete Countertop Solutions, known as Z Counterform, on building materials with a hard seasonal peak in the spring, and Canada Compressor Parts, a Quebec distributor of air compressor replacement parts whose buyers send Excel and PDF files with their own technical specs. Purchase orders here use buyer part numbers more often than seller SKUs.
Sallie Tomato in sewing and crafts, and Modular Robotics in robotics for education. Modular Robotics is the case that matters most technically, because their buyers send loose descriptions with no SKU at all and the lines still resolve.
Terpene Warehouse, a distributor that had been keying B2B orders into Shopify by hand for six years before installing the app. Large multi line orders are the sharpest version of the manual entry problem, because the cost scales with the line count.
Waste Robotics builds AI driven sorting systems for the recycling industry in Quebec City. Engineered to order work is the hardest case for an MRP rollout, because the bill of material is not a fixed recipe and planning, inventory and procurement all have to hold that.
LOKI Coach converts Prevost motorhomes into high specification vehicles, including a 96 kWh battery bank and solar. Configuration heavy builds mean the system has to carry variation without slowing the shop down.
Every quote below is copied verbatim from a public review, a case study interview the client approved, or a project record. Attribution is by company and role, because publishing an individual's name is their decision rather than ours. Where a figure appears beside a quote, it came from the same source.
After using LevelOps for three months, the percentage of email PDF orders requiring manual entry has dropped to under 10%, down from 60% prior to adopting the LevelOps tool. Because orders processed through LevelOps require 1/4 of the time that full manual orders require, our team has gained considerable time back, which is now dedicated to more complex, valuable tasks.
The LevelOps PDF to Order tool is effectively helping us become a more efficient business by automating drudgerous tasks. They ran a very professional onboarding process and worked hard over a four week period to improve the tool for our use-case. Their willingness and ability to improve was impressive.
Companies are looking for the magic AI wand. For me, LevelOps is the first easy step into AI: relevant, and you see the impact the day you install it. Extremely encouraging for what comes next.
The time saved varies with the day's order volume but typically runs between 1 and 3 hours per day. The biggest advantage is being able to absorb high-volume order days without delaying other important tasks, which reduces operational pressure.
An absolute timesaver. We have been manually entering B2B orders into Shopify for 6 years and I am convinced that I would be 3 years ahead if I found this app sooner. It is literally reading my PDF and uploading a 100+ item order in under 4 minutes. This just made us 10x more efficient.
Draft orders get entered by magic. Even when the PO contains a vague description and no SKU, this app can still match it. The AI is that good.
Levelops is truly the app we have been waiting for. Our biggest pain point was manually entering orders from outside PDF POs. Levelops completely solves this nightmare. It has saved us massive amounts of time and frustration.
What an amazing app. This is the biggest time saver!
What I loved is that LevelOps adapted to how we work, without forcing us to change everything. I've tried other tools before, but never one that saved me this much time, this fast.
Such a timesaver and super easy to implement. We process purchase orders via EDI, PDF, Excel or email format, and the team always listens to customer feedback.
We wanted EDI for Shopify without the cost of a traditional EDI integration. Retail purchase orders now convert automatically into Shopify draft orders.
Exactly what we needed to save manual processing time entering emailed purchase orders into our B2B store. Awesome app and awesome team.
Amazing team and product. Will save countless hours manually entering emailed B2B orders. Highly recommend to anybody selling wholesale.
Manually processing B2B orders is something you simply have to deal with if you want to keep specific customers. LevelOps provides a great time-saving solution for reading orders in various formats and converting them to draft orders for final review.
We highly recommend LevelOps, especially for the support and professionalism of the team.
LevelOps provided excellent support during the implementation of our new MRP system, offering a true turnkey solution.
The named subset of the implementation practice. The first two carry a full project record on this site: scope, systems, phases, results and what the client did afterwards. The rest gave us a testimonial we publish elsewhere on this site, so they are named here too, but their project record is still being written. Engagements that have done neither are named nowhere.
Neither route begins with a contract. Both begin with someone looking at your actual order flow or your actual shop floor, which is also how we find out whether we can help at all.
We look at how orders arrive today, how much time they take, what the errors cost and what is realistically automatable. You leave with a number whether or not you buy anything. Sometimes the honest answer is that your volume does not justify automation yet, and we say so rather than sell you something.
PDF to Order is free for your first 5 successful orders, with no expiry. That is enough to see the product read your customers' actual documents, match against your own catalogue, and produce draft orders your team reviews. No template gets built, and nothing your customers do has to change.
The order on our project records is not decoration. We review how planning, inventory management and procurement actually run before anyone picks a system, because a configuration that answers to a documented process rather than the real one fails on the shop floor.
For Scrub Authority the answer was four weeks of structured onboarding in direct partnership with their operations team, tuning the tool to their PO formats and catalogue quirks. For Waste Robotics and LOKI Coach it was a support engagement signed months after go-live. The signal we watch is not the launch, it is what the client asks for next.
Support is provided in English and French on every plan, and implementation work runs in either language.
Everything on this page is summarised from these. If a claim here matters to your decision, go and check it.
The merchant stories, filterable by industry, with the figures the merchants gave us.
The implementation and audit record: scope, systems, phases and outcomes.
Manual entry from about 60% of emailed orders to under 10%, at Shopify Plus scale, after an evaluation that included building it in-house.
One to three hours a day back to customer service, and the end of maintaining Excel macros per customer format.
An operations audit followed by a turnkey Katana MRP rollout for engineered to order robotics.
Katana MRP for low volume, configuration heavy luxury vehicle manufacturing.
The read, match, price and approve flow behind every merchant result on this page.
Cleared boilerplate, verifiable facts and how to ask for a reference on a deadline.
Sometimes, and only after that client has said yes to your specific request. We do not keep a standing reference list that we hand out, because it burns the goodwill of the people on it. What we will do is ask a client working on the same system or the same order problem as you, and tell you honestly if nobody says yes. In the meantime the published case studies and project records on this site carry the figures the clients gave us.
Yes. We work with manufacturers, distributors and wholesalers across Canada, the United States and Europe. Scrub Authority, Earth Fed Muscle, Sallie Tomato, Modular Robotics, Slice Engineering, Just Thrive and Concrete Countertop Solutions are all United States operators. Implementation work is mostly remote, and we travel for on-site discovery when a project warrants it. We are based in Montreal and we operate in English and French.
No, but PDF to Order does. It is distributed as a Shopify app, so every merchant on the product side of this page runs Shopify, and orders can flow on from there into a connected system such as Odoo or Katana MRP. The implementation practice is not tied to Shopify at all. That work is MRP and ERP rollouts and operations audits for manufacturers, on Katana MRP, MRPeasy and Odoo, and several of those engagements never touched an ecommerce platform.
The range in the case studies is wide on purpose. The same product that helps a twenty person consumer goods brand automate emailed purchase orders also won a structured evaluation at a Shopify Plus B2B enterprise that had considered building the software itself. On the implementation side the work skews to low volume, high specification manufacturers, where the bill of material is not a fixed recipe. What matters more than headcount is how many orders arrive as documents, and how much of your catalogue and pricing lives outside the system that receives them.
No. We publish clients who agreed to be named. A client relationship becomes a page here when two things are true: the client has said yes to being named publicly, and we can source the outcome rather than characterise it. Everything else stays unpublished, including work we are proud of. If you see a smaller list here than you expected from a company our age, that is the reason, not a shortage of engagements.
Because the merchant agreed to be named and gave us the headline figure, but the full write up is not finished or not yet approved by them. We would rather publish the name and the one number we can stand behind than pad it out with narrative we invented. Scrub Authority and The Unscented Company are the two written up in full today.
The clients'. Every figure in the testimonials came from the client, either in a review they wrote publicly or in a case study interview they approved. Our own product claims are separate and live on the product pages: about six minutes an order down to about one, a 0.5% error rate against 3% for manual entry, which is six times fewer, with a human signing off on every order.
Because attributing by company and role is enough to make a quote checkable, and publishing a named individual's details is a decision that belongs to them rather than to our marketing. If you are writing about us and need a named source, the press page explains how to ask.
Only if you tell us yes, in writing, for the specific thing we are asking about. Consent to one case study is not consent to a logo wall, and consent to a logo wall is not consent to a reference call. Ask us to keep the engagement private and it stays private, on this page and everywhere else.
Tell us how your orders arrive today, or what your shop floor is trying to plan with. A person who has done both the implementations and the product will answer, normally within one business day, in English or French.
Obius Inc., Montreal, Quebec. We publish clients who agreed to be named, and nothing else.
